Refund policy

We are happy to refund or exchange any item (including sale items) within 14 days from date of arrival, if for any reason you change your mind.

• What happens next?
  Within 3 working days of receiving your returned item, we will email you to confirm that your refund has been processed (or exchanged). Please note; it can take a few more days for your bank to complete the refund, depending on their processing time.
  

• I cannot return my order within 14 days, what should I do?
  Please contact us if you think the time frame will be a problem, we always try and work out a solution to help.
  
  
• How do I return a faulty or incorrect item?
  Please contact us before sending the parcel back, 01159670818, let us know the problem and we will advise you how to return it.
  
  
• What is your returns address?
  17 Market Pl, Arnold, Nottingham NG5 6ND, UK
  
  
• How do I return?
  Via RoyalMail, or any other courier service, always send tracked and keep the reciept with proof of postage.